After Hours Care
Qualified Doctors
Where People Come First
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24 Hour Service
Highest Quality Care
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We Are Here For You
Emergency Department
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Ka Ora
West Coast Primary Care Practices are closed at night and on the weekend. You can access care at night-time or on the weekend by accessing Ka Ora Telecare. Telecare means the service is provided via the phone or internet.
Ka Ora Telecare provides people living in rural areas with a quick and easy solution to connect with a healthcare professional for after-hours medical advice and treatment.
How does it work?
The service is open 5pm to 8am (evening and overnight) on Weekdays, and 24 hours on Weekends and Public Holidays. You can connect with the Ka Ora Telecare team by:
Calling 0800 2 KA ORA
(0800 252 672)
You will first be greeted by a Kaiāwhina or a Nurse. The team will assess your health needs, and you can either see a Clinician directly or you may also choose to schedule an appointment later in the evening.
Booking an Appointment online through the Ka Ora Telecare Website.
Available from 5pm to 10pm weekdays and 8am to 10pm weekends and public holidays. By booking an appointment, you will have a specific appointment time to connect directly with the medical team over phone or video.
If you need an urgent appointment after 10pm, please call 0800 2 KA ORA to connect with the overnight team.
How much does it cost?
Kaiāwhina assessment and advice – FREE
Nurse assessment and advice – FREE
GP consultation Under 14s – FREE
GP consultation Over 65s – $19.50
GP consultation Community services card – $19.50
GP consultation adults 14 – 65 years – $50